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JoAnn Francis Medical Esthetics West Palm Beach, FL FAQs

Integrative Anti-Aging & Wellness Center

What are the associated fees for your office?

Our practice is very detailed oriented and patients should expect to spend between 30 -90 minutes for an initial office visit. The fees for a new patient can range from $265-$350. All subsequent follow up visits range from $110-$220. Any diagnostic assessments, Injections, IV’s, treatments, and supplements are additional.

Do you have more than one office?

We do not have nor are we affiliated with any other offices and/or locations.

Do you offer lab services?

Yes. We offer complete laboratory services, including blood draws, Intravenous therapies, and additional non-invasive diagnostic testing. Please call our office for a complete list of Laboratory services.

Who and what is a physician assistant?

Joseph Radich is our National Board certified Physician Assistant. Physician Assistants’ complete an intense accelerated medical training curriculum where they work under the license of their supervising physician. Joseph has been extensively trained and has worked with some of the most respected Anti-Aging and Integrative medicine physicians in the world.

Do your fees include costs for supplements and/or product purchases?

Our office visit charges do not include testing or supplements. All recommended supplements/treatments are in addition to any charges for office visits. As with the office visits, some insurance companies may help cover costs for supplements. Please contact your insurance provider for more details.

Can I make supplement or product purchases at your office?

Yes. You can place any order for any of our products at our office. We will also honor any product arrangement that is posted on our website.

What type of diagnostic test does your clinic offer?

We offer many non-invasive Diagnostic and laboratory tests. Please contact our office for an all-inclusive list.

How do I establish as a new patient?

Please give our office a call at 561-701-8312 Monday through Friday 9:00 a.m. – 6:00 p.m. and Saturdays 9:00 a.m. 5:00 p.m. EST to inquire about how to become a patient. We have different measures for local (FL residents) versus non-local residents.

How do I establish as a new patient if I live far away?

Please give our office a call at 561-701-8312 Monday through Friday 9:00a.m.-5:00p.m. and Saturdays 9:00 a.m. 5:0. p.m. EST to inquire about how to become a patient. We have different measures for local ( FL residents) versus non-local residents.

What can I expect at my first visit?

For an initial visit, patients can expect to be at the clinic for 30-90 minutes. A comprehensive history and physical examination takes place. Additional time may be required, depending on what the patient is scheduled for and their goals. Please see what to expect section on our website.

What type of conditions do you help manage?

We help people achieve and maintain an overall sense of wellness where we focus our attention to the underlying cause of most conditions. We tend to help people try and focus on prevention and anti-aging. We have been very successful helping people manage many chronic conditions and diseases. We help people with all aspects of their health, whether it be, an acute sick visit, helping control their blood pressure and blood sugars, or helping someone manage their cancer.

Do you check hormone levels?

Yes. Hormones are very powerful chemicals in your body that effect your health, well-being, and organ function. Frequently, their imbalance is the cause of many issues for people. As part of our investigation, we very frequently check the status of your hormones.

Why is Holistic medicine a choice for me?

Holistic medicine takes a natural approach to helping manage any condition or disease. Rather than “masking” your symptoms with a synthetic man-made compound pharmaceutical drug we first attempt to help you with 100% natural remedies that help correct the underlying condition.

What are Bio-Identical hormone treatments?

Bio-Identical Hormones are natural hormones that are derived from natural sources. As you age, your bodies’ hormone production declines, it is these deficiencies that contribute to certain health circumstances. Bio-Identical hormones are often natural, plant or food derived rather than pharmaceutical, synthetic and or animal derived hormones.

Do you offer Bio-Identical hormone treatments?

Yes we do. Natural Bio-Identical Hormone replenishment is a very common treatment at our Clinic.

Where can I find more information about your supplements without becoming a patient?

You can find additional information on our website at Or you can contact our office at 561-701-8312.

What age range of patients do you see in your office?

We happily see patients of all age’s greater than 16 years old.

Do I need to become a patient to get medical advice?

Yes. In order for our clinic to provide any medical office, you need to establish as a patient of the practice.

Which facilities do we use to provide blood work services?

At our clinic we offer a very extensive list of laboratory services. However, if you can not make into our clinic or are not a local resident, we can make arrangements. In most instances we can place orders with any laboratory testing center that may be located near your residence (Our clinic holds accounts with major laboratory centers, such as, Quest, Lab Corp, Access etc) We have also had scenarios where patients have had lab tests completed at local hospitals and results have been sent to us. Keep in mind certain testing needs to be completed in our office (ie: telomere testing etc…).

What does Anti-Aging mean?

Anti-Aging is a term used to help describe the type of treatment that we help patients achieve. We try and help people achieve an overall sense of wellness and help optimize their health for healthy aging. We are dedicated to helping detect, prevent, and treat age related disease and to promote research into methods to retard and optimize the human aging process. We believe that the disabilities associated with normal aging are caused by physiological dysfunctions which in many cases are ameliorable to medical treatment, such that the human life span can be increased, and the quality of one’s life improved as one grows chronologically older.

Does your office accept insurance?

We are considered an out-of-network provider for all insurance plans. We are not contracted with any insurance agencies. In certain scenarios we are able to submit a claim through your insurance. Any reimbursement provided to our office by your insurance company will be either applied to your account or reimbursed back to you. The same applies for diagnostic testing. We ask that our clients pay out of pocket for all services as we attempt to get any reimbursement.